How to import a translation memory (TM) into XTM Cloud


  1. First, you need to have a TM Expert role in order to be able to import XTM translation memory. To activate the role, go to Users → User list → (select a user) → General General info, and apply the TM Expert role in the Roles section.

  1. Next, in the Access rights tab, and then in the Translation memory section of the user’s settings, enable the Import option.

  1. Once you have a user with the relevant rights, go to TM TM import.

  1. Proceed as follows:

  • Select a Customer to import the translation memory to.

  • Define an Import project name for your imported TM.

  • Specify the required Source and Target language for the TM.

  • Use the Import or set approved/not approved status option to select the presence and type of status which the imported TM shall adopt.

  • Use the Whitespace in TM option to specify if white spaces are to be preserved and how.


Differences in processing whitespace characters might affect TM matching.

  • In the Import file section, select the appropriate file, which contains your TM. Keep in mind the restriction concerning valid file extensions: TMX, XLS, XLSX, single language XLIFF file.

For the best results, we highly recommend using TMX v 4b format.

  • Finally, click on the Import button.


Select the checkbox Import alt-trans elements from the XLIFF file if you want to import matching data that is stored in your XLIFF file.

Select the checkbox Import segments with the same source and target if you want to import translation units that have the same source and target texts.

  1. Once the TM has been imported, its status will be Done. It will be listed in the Status column under the import form.

Good to know!

The TM import feature comes with a wide range of attributes that you can import from or export a TMX file, if required. For more details about this topic, we recommend that you read the following article: TMX attributes applicable during the TM import & export.