Since XTM Connect – Drupal utilizes SOAP API, this article provides a solution to the problem with provider connection due to SOAP API not being enabled.
When configuring provider settings for XTM Connect - Drupal, you might encounter the following message:
The related error message can also be found in the Status report section (Manage → Reports → Status report).
The solution to this problem is to install relevant missing packages on the back-end side of the server.
This should be done by your administrators. The most important package is soap. Once this has been completed, the provider connection should be well established.